Sonoma Silver Company fully guarantees all sales for 100% refund (not including shipping) or exchange for any reason. All returns should be shipped with a tracking number in a box (not a padded envelope) to prevent damage in the mail and should include a copy of the receipt and reason for returning.
Sonoma Silver Company does not make any collected information available to other organizations for commercial purposes or any other purposes. However, we may disclose personal information to third parties without your consent as required by law or court order, to cooperate with Government authorities in a criminal investigation.
The type of information collected may include name, address billing and delivery information, e-mail address, gift recipient information, and credit card information. Sonoma Silver Company may send you e-mail about your orders or your account and in response to your questions. Sonoma Silver Company may also send you e-mail with information and/or special offers about products that may be of interest to you, unless you indicate you do not want to receive them.
All promotional e-mail that you receive from Sonoma Silver Company will tell you how to decline receiving future promotional email.
Protecting Your Information
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place certain physical, electronic, managerial and security procedures to safeguard and secure the information we collect online, we safeguard information according to established security standards and procedures.
However, while we strive to protect your personal information, you must also take steps to protect your information. We urge you to take every precaution to protect your personal information while you are on the Internet. At a minimum, we encourage you to change your passwords often, using a combination of letters and numbers, and make sure that you are using a secure browser as you surf the Internet.